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Writer's pictureClare Wilson

6 of the most common FAQ's I get asked!



As virtual assistants become more popular, it's important to understand what they are and how they can help you and your business. Here are some of the frequently asked questions I get when I say I’m a Virtual Assistant (VA):


What is a Virtual Assistant?


A Virtual Assistant is a person who provides admin, technical, or creative assistance to clients from a remote location. They typically work from home or a co-working space and communicate with clients via email, phone, or video conferencing. It’s usual for a Virtual Assistant to work for themselves on a freelance or self employed basis.


I mostly work from home in my garage! Which has been converted into my lovely new office. Unless I am at one of our popular Co-working events, or networking my behind off, or supping coffee at a cool co-working space, this is where I will be!


But of course, if my clients want to have the occasional face to face working day, or meeting then I’m totally up for that too!


What services do Virtual Assistants offer?


Virtual assistants can provide a wide range of services, including admin tasks such as scheduling appointments, managing emails, and data entry. They can also provide technical support such as website maintenance and social media management. Additionally, virtual assistants can offer creative services such as graphic design and content creation.


I can pretty much guarantee there is a Virtual Assistant for every business, whatever the industry and whatever the task, it’s just about finding the right fit for you.


I chose to work with wedding suppliers and small female centred businesses because that is totally my bag! Having 20 years experience in wedding and event management, I know the industry like the back of my hand, and just love helping those businesses to thrive and grow in an industry that is forever changing.


How do I hire a Virtual Assistant?


There are several ways to find and hire a Virtual Assistant. You can search online job boards, ask for referrals from colleagues, work with a Virtual Assistant agency or, how most of my clients found me was via social media and networking! When hiring a Virtual Assistant, be sure to clearly communicate your expectations and establish a system for communication and payment.


As I said before there are VA’s for everything and for ever industry, so don’t settle with the first you find, just because you feel you have to. We totally get the importance of finding the right fit, because we want it too!


How much does a Virtual Assistant cost?


The cost of a Virtual Assistant varies depending on their experience and the services they offer. Some Virtual Assistants charge by the hour, while others charge a flat rate for specific projects. It's important to discuss pricing upfront and ensure that it fits within your budget, and if you are on a project rate be sure to understand any over charges or project creep charges.


I offer various packages for my services, which can be found here https://www.clarewilson.co.uk/services


How do I ensure the security of my information when working with a Virtual Assistant?


When working with a Virtual Assistant, it's important to establish trust and ensure the security of your information. This can be done by using secure communication channels, establishing clear privacy policies, and signing a non-disclosure agreement.


If you are working with a UK Virtual Assistant they should be registered with the ICO, you can check this on their website here: https://bit.ly/ICO_Register


GDPR regs can be an absolute minefield, but it is so important that your Virtual Assistant has a policy for keeping yours and your clients data safe.


What are the benefits of working with a Virtual Assistant?


Working with a Virtual Assistant can provide several benefits, including increased productivity, reduced overhead costs, and the ability to focus on core business tasks. Additionally, Virtual Assistants can provide flexibility and scalability, allowing you to adjust their services as your business needs change.


In conclusion, Virtual Assistants can provide a valuable service to businesses and individuals alike. By understanding what they are and how they work, you can make an informed decision about whether a Virtual Assistant is right for you.


I hope this helps, any questions then please feel free to contact me via my contact me page.





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